---
title: "Pulse Concierge"
description: "Pulse Concierge: behavioral intent detection and AI-generated nudges on shop, product, cart, and checkout. Trigger groups and intent triggers for conversions."
url: "https://docs.cognitivecartplugin.com/features/pulse-concierge/"
---
## What is Pulse Concierge?

Pulse Concierge is CognitiveCart’s conversion layer. It loads on WooCommerce storefront pages (shop, single product, cart, checkout) and detects **behavioral intent**—signals like variant cycling, cart abandonment, or coupon interest. When conditions are met, it can surface **AI-generated nudges** to encourage the visitor to complete a purchase or take the next step.

## Where it runs

Pulse is active only on:

*   Shop page
*   Single product page
*   Cart page
*   Checkout page

It does not run on other WordPress pages or in the admin. This keeps the script focused and avoids unnecessary load.

## Trigger groups and intent triggers

Pulse uses **trigger groups** and **intent triggers** to decide when to show a nudge. Examples of intent triggers include:

*   **Variant cycling** — Visitor changes product variation repeatedly (e.g. size or color) without adding to cart.
*   **Cart stall** — Items in cart but no checkout progress for a period.
*   **Coupon hover** — Visitor shows interest in the coupon field (e.g. focus or hover) without applying one.

When a trigger fires, the middleware can return an AI-generated nudge message. You can configure and tune trigger groups and behavior from the [Intelligence Dashboard](../../features/intelligence-dashboard/) (Pulse tab) if your setup exposes those options.

## Kill-Switch and Pulse

Pulse respects the global [Kill-Switch](../../features/kill-switch/). When the Kill-Switch is active, **all** autonomous agent-related activity is suspended, including Pulse. So you can turn off both AI checkout and Pulse with one toggle.

Pulse may require the CognitiveCart middleware/Worker to be configured for AI-generated nudges. Check the Intelligence Dashboard and your Worker setup for Pulse-specific settings.